I have Sheetcam TNG installed on 3 PC’s all running the same post and settings for the same machine. 2 of the 3 are brand new licenses and work great. The 3rd uses a license that came on the controller we got from MachMotion. I transferred it using the function in the help menu and all looked good until I tried to post a program. It does absolutely nothing. Any thoughts?
Please see this forum link to prepare and send us a customer support.zip file.
I sent in my support file early last week. Any updates?
got it, reviewed, and sent you a replacement license file, the one you had been using was corrupted. A common way the sheetcam license file can become corrupted is when making copies of it. For that reason, you should always use the sheetcam Help / ‘Move license to another computer’ feature if transferring as such, and then use OS file management ‘Move’ function rather than ‘Copy’. I’m not saying that you didn’t do that nor that you copied the file, I’m just advising all readers that OS ‘Copy’ can lead to corruption by padding out the binary file to an even or common record length size.