Is anyone home at Sheetcam?

I’m seeing older threads about the lack of response from anyone at Sheetcam. I have a critical issue holding up my ability to do any reliable production and there seems to be nobody to assist.

Does this community still have activity? I do have some n00b questions as well but might as well bail out if Sheetcam is dead in the water.

Hope My CC company can get me a chargeback if that’s the case.