Internal error

Just installed sheetcam on Linux is and get encountered internal error when trying to open sheetcam. Then it shuts it down. Any help would be great

What version of Linux are you using?

Reviving this old thread @Les_Newell

I am having the same problem today on Ubuntu 22.04.1
Screenshot from 2024-12-02 16-46-54

Screenshot attached

Installed from downloading .bin file here

https://www.sheetcam.com/Downloads/akp3fldwqh/SheetCam_setupV7.1.35-64.bin

/var/log/syslog shows - sheetcam_com-sheetcamtng_1.desktop[97788]: Aborted (core dumped)

/var/log/apport.log shows - ERROR: apport (pid 158722) Mon Dec 2 16:38:02 2024: called for pid 97791, signal 6, core limit 0, dump mode 1
ERROR: apport (pid 158722) Mon Dec 2 16:38:02 2024: executable: /home/USERNAME/sheetcamtng/SheetCamTNG-dev (command line “./SheetCamTNG-dev”)
ERROR: apport (pid 158722) Mon Dec 2 16:38:02 2024: executable does not belong to a package, ignoring

@Les_Newell

Interestingly found out that starting from the CLI with -s allows the application to start. Without -s causes it to fail with the above error message.

“It is nearly impossible to support every Linux release. Due to this, Sheetcam has focused on Ubuntu 18.04”

Ubuntu 18.04 was released October 2017 and went end of support/end of life May 2023.

I completely agree and understand that it is not possible to support “every” version of Linux, but current versions of Ubuntu would be an important point to consider.

“Thank you for choosing Sheetcam”

I have not yet purchased Sheetcam because of this detail.