AutoCAD to DXF on sheetcam issue

Problems and questions
1

So I have a drawing in AutoCad that I saved as a DXF file to open on Sheetcam and my drawing is missing the slots but I have the other piece. Everything is on one layer and when I open the DXF file in AutoCad I have the slots and the piece but when I open on the DXF on Sheetcam I just get the piece ? What am I doing wrong ?

2

Please create a Sheetcam support.zip file and send to sales@sheetcam.com, we’ll have a look.

  • If Sheetcam is running, Close it and relaunch.
  • Open the problematic job.
  • Without changing anything in the job, simply Run the Post Processor to build a fresh gcode file. However, IF you did change something in the job already, then Save the Job before running the post processor.
  • Goto menu Help->‘Create a Support File’ and fill in the description of your problem as in what you have mentioned in prev memo and any other info you can remember or notice is wrong. Retain the default selection/check box of all of the artifacts to be zipped up from the list in the bottom frame. Click ‘Create file’.
  • Send that .zip file to sales@sheetcam.com. We will review it along with your detailed description of the issue.